Can I Cancel Shopify At Any Time? Best Way To Do It!

You want to cancel your Shopify Subscription but, don’t know how? Look no further!

Understanding Shopify’s Cancellation Policy

Is it easy to cancel Shopify? Yes, the cancellation process is a breeze. You just need to do the following: 

  • Log in to your Shopify admin panel
  • Go to Settings > Plans and permissions
  • Scroll down and select Close Store
  • Put in your password, confirm, select a reason
  • Click Close store.

But before you do that, you should understand the full scope of the cancellation.

After closing the store, Shopify will erase all data in it.  Cancellation is a one-way street, and there’s no way to recover the data or content once it’s gone. Even Shopify support can’t bring that back.

So, while the process of canceling Shopify itself is easy, you need to remember to back up your data.

Related: How To Cancel Shopify App Subsciption

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What Happens If You Cancel Shopify?

When you cancel Shopify, you’re saying goodbye to your store and all its associated data. That means all your products, orders, and customers, along with associated services like domain transfer and Shopify app subscriptions, will be gone for good. None of that will even remain on Shopify’s servers – even the backups will be wiped clean. This means that your store won’t be accessible to customers or you, and links to your store and products will be broken.

Can I Cancel Shopify At Any Time?

Yes, you can cancel your Shopify at any time, however, keep in mind that you will need to pay off any outstanding charges, cancel all apps, and remove any custom domains first. 

If you don’t do all that, you may incur additional charges on your account and lose your custom domain along with the rights to its name. Plus, any uncancelled apps may incur renewal charges as well. Be sure to double-check that you have taken care of these before proceeding with canceling your plan.

Can I Cancel My Shopify Plan During Free Trial?

Yes, you can cancel your Shopify plan during the free trial. You’ll need to do that manually by canceling your Shopify account, though. You can do that in the following way:

  • Log in to your Shopify account
  • Go to settings
  • Click on Billing
  • Scroll down to the bottom of the page and select “Cancel account”
  • Download any data if you need to.
  • Keep following the prompts afterward to confirm the deletion.

Just a heads up; You only need to do this if you selected a pricing plan before the trial ends. If you did not select a pricing plan during the free trial period, your account will be temporarily suspended and you will not be billed.

Can You Cancel A Yearly Shopify Subscription?

Yes, you can cancel a yearly Shopify subscription at any time. However, you will not be refunded for the remaining months of your subscription. Additionally, canceling your subscription will also cancel any associated services, such as a domain transfer or Shopify App subscriptions.

Does Shopify Charge A Cancellation Fee?

No, Shopify won’t charge you any cancellation fees, just like it doesn’t charge any startup fees. The only issue you have to deal with regarding money is not getting refunds, as I mentioned earlier. 

If I Deactivate My Shopify Store Will I Still Be Charged?

No, you will not be charged if you deactivate your Shopify store, as long as you cancel any active subscriptions such as Shopify apps or payment gateways, and stop any recurring payments associated with your account.

Things To Consider Before Canceling Shopify

Before canceling your Shopify, there are a few things to consider. These include:

Potential Of Your Shop To Be Sold To Others

One of the most important factors to consider is how sellable your shop is. If it has a lot of traffic and a strong customer base, it may be worth keeping it open and potentially selling it to someone else. This could be a good way to recoup some of your investment in your store.

Cost of Switching to an Alternative E-commerce Solution

So, you want to quit Shopify and switch to an alternative e-commerce solution? Before you make a move, it’s worth taking the time to weigh your options. Sure, there are plenty of alternatives out there, but they may not be as budget-friendly as Shopify.

And let’s not forget about the time and effort it’ll take to transfer your data, domain, and everything else over to a new platform. My advice? Do your research, compare costs and features, and then decide if switching is truly worth it.

Data Loss and Customer Information

Another important factor to consider is the potential loss of customer data and sales history if you cancel your Shopify subscription. This is why it’s important to export your data before canceling. Make sure to back up your customer information, sales history, and any other important data that you want to keep. This will ensure that you don’t lose any valuable information.

Access to Shopify’s Suite of Tools and Features

It’s also important to consider the access to Shopify’s suite of tools and features. Shopify offers a wide range of features and tools to help you run your online store effectively. These include inventory management, marketing tools, analytics, and more. Before canceling, consider if you’ll be able to find similar tools and features with other e-commerce platforms.

The Importance of Your Brand

One more thing to consider is the importance of your brand. If you’ve spent a lot of time and effort building your brand, it may be worth keeping your Shopify store open. Consider the impact that canceling your store may have on your brand and customer loyalty.

Consider Pausing The Store Instead

When thinking about canceling your Shopify subscription, don’t forget about your domain and customer loyalty. If you’ve spent a lot of time and effort building your domain, it might be worth keeping it alive. 

Instead of canceling your subscription completely, why not just pause it? This way, you can keep your domain active and pay reduced charges, while still keeping your customers happy. 

Even if you change your mind later, you can always reactivate your store without losing your domain or your customer base. It’s worth considering all options before making a final decision.


Can I Cancel A Shopify Store But Keep My Domain Name?

Yes, you can cancel a Shopify store but keep your domain name. However, you will need to transfer your domain to a different hosting platform. It’s important to note that this process may take some time and may require some technical knowledge.

What Happens If I Don’t Pay Shopify?

If you don’t pay your Shopify bill, your store will be temporarily unavailable until you pay up in full. This freeze will happen before the due date, so make sure to keep an eye on your billing. 

After the freeze takes place, you won’t be able to access the admin panel or make any changes to your store. Your customers won’t be able to browse your store either, so they won’t be able to make any purchases. 

Final Thoughts

So, in a nutshell, you can pull the plug on your Shopify whenever you want, but it’s worth thinking things through first. Canceling could mean losing your shop, paying more for a new platform, losing your data, and not having access to Shopify’s handy tools and features anymore. 

If you do decide to cancel, don’t forget to export your data and transfer your domain to a new host

The bottom line, canceling Shopify should be a well-thought-out decision after considering all the options and doing your research.

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